Decisions
effectively take decisions
You may not know yet the decision you need to take; work them out in a meeting.
Poll
for small, fully understood problems
Let the majority win.
Potentially save the acceptance rate in the form of coloured dots, to be able to come back to it later if necessary.
Discourse
for complex problems, small groups
Let the best argument win.
Hand out problem beforehand, and allow members to work out arguments. Let neutral present the arguments to disconnect them from the person.
Consensus
for unimportant problems, small groups
Talk until consensus is reached, potentially reaching a win-win.
Consent
for complex problems
Refine solution until no more arguments against it can be brought up.
You may structure the process like this:
- Present proposition
- Answer questions
- Gather reactions from everybody
- Potentially refine proposition
- Ask everybody for any counter arguments; if found, refine again; else accept the proposition
Veto
for complex decision, weak leadership
Let team to take decisions fully, but use veto if something goes "wrong".
Systematic consent
for unimportant problems, small groups
Choose solution which provokes the littlest resistance / negative feelings.
Consultative Decision
for complex problems, big groups
Choose someone to investigate and then take an informed decision.
You may structure the process like this:
- Choose decision taker (choose the closest person to the problem as possible)
- Choose consultation partner (choose experts and those impacted most)
- Decision taker with the consultation partners
- Decision taker chooses the best solution
- taking full responsibility
- taking into account the advice from all the consultation partners
- ensuring its in the companies best interest
- Decision taker communicates
- the basis for the decision
- the decision itself
- why certain consultation partners were skipped
- why certain advice was overruled
- In exchange, the decision taker receives
- full support from all consultation partners for the decision
- feedback